Contact

Report an outdated bonus, a slow payout or a wrong figure on any casino in our ranking.

One address covers everything: [email protected]. Messages land with the editorial desk rather than a ticket queue, and replies go out in English within a working day.

What reaches us fastest, and why it helps:

  • A bonus figure that no longer matches the operator's own promotions page. Give the brand and the date you saw it.
  • A cashout that overran the window printed on our brand card. The amount band and the rail you used show where the delay sat.
  • A cashier that has quietly added or dropped a rail such as PayID, POLi or Neosurf.
  • A dead link, a wrong number in a table, or a heading that contradicts the review under it.

Screenshots are welcome, though we still reopen the account and repeat the test before anything changes on the page. Outside our scope: legal advice, and bargaining with an operator over a frozen balance. Where a brand's regulator runs a disputes desk, we send you the link.

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